Terms of Service

These Terms of Service ("Terms") govern your use of Silicon Valley (silicon-valleys.com), operated by Silicon Valley Technology Limited, and any advertising management service you request through it. By accessing the site or submitting a request, you agree to these Terms.

1. Acceptance of terms

You must be at least 18 years old and authorised to bind the business you represent. We may update these Terms from time to time; the version published on this page when you submit a request applies to that engagement.

2. Service descriptions & fees

We describe each service package — scope, channels, creative volumes, reporting cadence and management fee — in US Dollars (USD) as accurately as we can, and every invoice is issued in USD. Fees may change without notice, but the fee quoted in your written proposal is the fee you pay for that engagement. Management fees are separate from media spend: advertising budget is charged directly to your own Google Ads or Meta ad account and is never marked up, resold or held by us. If we discover a pricing error on a request, we contact you before work begins to confirm or cancel.

3. Requests & payment

Submitting a request creates an offer to engage us; it is not a contract until we confirm scope in writing. A consultant contacts you within one business day. Payment is made by bank transfer — no card details are collected on this site and nothing is charged when you submit. Work begins once the signed scope is returned and the first invoice is cleared. We may decline a request where the budget cannot support the goal, the industry conflicts with platform policy or our own, or we suspect misuse.

4. Onboarding & launch

Typical timings are 7–10 business days for a single channel and 10–15 business days for a full-funnel programme, measured from signed scope, cleared payment and receipt of the access and assets listed on our Onboarding Process page. Timings pause while we wait on client approvals, account access, creative assets or platform verification, and we always record such waits in writing.

5. Ad accounts & media spend

Campaigns are built in ad accounts you own and control, with your billing method attached. You remain solely responsible for media spend charged by Google or Meta, for compliance with their policies, and for the accuracy of the payment details on those accounts. Media already spent is not recoverable from us or from the platforms.

6. Guarantee, pausing & termination

Engagements are month-to-month with no long-term contract. During the first 30 days after launch you may terminate for any reason and receive the unused management fee pro-rated by day; media spend is not refundable. After that, either party may end the engagement with 30 days' written notice. You may pause for up to 60 days without a management fee. Full conditions are set out in our Service Guarantee, which forms part of these Terms.

7. Service levels

Response times, optimisation cadence, reporting standards and the service credits that apply when we miss them are published in our Service Level Agreement. Where a signed proposal states different commitments, the proposal prevails, and it will never be weaker than the published standard.

8. Client responsibilities

You agree to provide timely access to ad, analytics and tag-manager accounts; to nominate one decision-maker; to review and approve creative, landing pages and budgets within the agreed windows; and to ensure your website, offers and claims comply with applicable law and platform policy. You are responsible for the accuracy of any claim you ask us to advertise.

9. Intellectual property

On payment, all ad copy, creative files, campaign structures, landing page assets and strategy documents produced for you become your property, and we hand over access on request. We retain the right to reuse general know-how, methodologies and anonymised benchmarks. All other content on this site — text, images, logos and design — is owned by or licensed to Silicon Valley Technology Limited and may not be reused without written permission.

10. No guarantee of results

Advertising outcomes depend on auctions, seasonality, competitor behaviour, your offer, pricing, website quality and platform algorithm changes, none of which we control. Any forecast, benchmark or historical figure we share is an estimate, not a promise. We commit to professional execution, honest measurement and the service levels published above — never to a specific cost per acquisition, ranking or return on ad spend.

11. Accounts & confidentiality

You are responsible for keeping your login details confidential and for activity under your account; notify us promptly if you suspect unauthorised use. We treat your performance data, customer lists and commercial terms as confidential and disclose them only as described in our Privacy Policy.

12. Limitation of liability

To the fullest extent permitted by law, our aggregate liability for any claim arising from an engagement is limited to the management fees you paid us in the three months preceding the claim. We are not liable for media spend, lost profits, lost revenue, or indirect or consequential loss, nor for loss arising from platform policy decisions or from instructions you gave us in writing. Nothing in these Terms excludes liability for fraud, wilful misconduct, personal injury or death caused by negligence, or any other liability that cannot be excluded.

13. Governing law & contact

These Terms are governed by the laws of the State of Colorado, USA, and the courts of Colorado have exclusive jurisdiction. Questions about these Terms can be sent to hello@silicon-valleys.com.

Operator: Silicon Valley Technology Limited
Address: 6510 S Academy Blvd Ste A 642, Colorado Springs, CO 80906, USA
Website: silicon-valleys.com